This help document will explain profile alerts and what some of them mean.
TABLE OF CONTENTS
Profile alerts warn the venue that some of the venue profile's mandatory fields are missing.
The current tabs that contain mandatory fields and affect your profile percentage are:
- General Information
- Images
- Delegate Rates
- Conference Rooms
- Financials
How to view alerts
To view the profile alerts simply log-in to your listing at www.myeventschannel.com.
Click "Venue Profile" and you will be taken to your venue dashboard.
The wheel displays the percentage progress of your venue listing, completing the mandatory fields will give you 100%. Full listings should aim for 100% completion of their listing.
If you click on the alert, it will take you directly to the page to update the missing information.
Once you have entered the missing information and clicked the "Save" button, the alert will disappear and your percentage will increase.
Managing Image Alerts
Sometimes images can show an image alert. To view the alert simply go to the images section on your venue profile.
If one of your images has an alert it will show an orange triangle on the alert. To View the alert hover over the triangle and it will show what the issue is with that particular image.
You can then make the required amendments.
Managing Instant Book Alerts
If your venue has the Instant Book feature, as part of the feature you will need to ensure that you maintain availability for the rooms you wish to be available for Instant Book.
You may sometimes see the alert "Missing Instant Book Rates".
This means that the Instant Book feature does not have any availability or rates uploaded for any room or any month. By clicking on the this alert it will take you to the Instant Book section of your venue profile.
To learn how to add your availability to your meeting rooms for Instant Book, click here.
Managing Financial Alerts
By clicking on the financial alerts, this will take you through to the Financial Tab where you can make the required amendments.
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