Contact Preferences allow you to choose how we contact you and the types of emails you receive. This includes whether you want to receive venue enquiry notifications and accounts-related emails.
TABLE OF CONTENTS
First-time setup and verification
When your email address is added to a listing, you’ll receive a verification email with a link to verify your account. After verifying and signing in to www.myeventschannel.com for the first time, you’ll see a Contact Preferences form where you can choose to receive enquiries and/or accounts emails.
Who can change Contact Preferences (GDPR)
Due to GDPR, a Super Admin cannot change another user’s Contact Preferences. Each user must update their own preferences by logging into their account.
If you need our team to make changes for you, we can do so with your written consent. Please email us directly from the email address on your account to authorise the change.
Update your Contact Preferences
Follow these steps any time you want to review or change your settings:
- Go to www.myeventschannel.com and sign in with your email address and password.
- Click your name in the top-right corner of the screen.
- Select Your Profile from the dropdown.
- Choose Contact Prefs.
- Tick the options for the communications you want to receive (for example, receive enquiries for your venue and/or accounts emails).
- Click Save at the bottom of the page.
What can you choose
- Receive venue enquiry emails
- Receive accounts emails (billing or account-related communications)
Important notes
- You must verify your account before setting Contact Preferences for the first time.
- Only you can change your preferences; admins cannot do this on your behalf without your written consent.
Need help?
If you didn’t get your verification email, check your spam/junk folder and confirm the email address on your listing is correct. If you still need assistance or would like us to update your preferences with your consent, contact our support team: helpdesk@venuedirectory.com from your registered email address.
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